I'm not saying a word !
Having worked in Major Dealerships for nearly 25 years and having an MOT licence for several of those years.
I have noticed the difference in customers(type and attitude),the way the manufacturers tell the dealerships how its to be done and the rules and regulations to go with it all.Because of all this the type and attitude of person working in the motorcycle trade has changed a lot aswell.
Its all going one way....large corporate buissness and maybe small back street shops.If the small man can afford to buy and use plug in diagnostics for the latest machines.
I can see it from both sides of the fence.
Bugger I did say something !
Riders Cardiff( I detested working there !) is not a Harley dealer but do stock second hand machines,and service Hardleys. The new ones are usually brought in for delivery to local customers and test rides for prosective.
Jethro