Sadly, my experience of UK Plod pre "y2k" was that they were disinterested jobsworths who were there just to meet their "target points" and "screw the rest of you with a genuine problem".
Cynical? Me 
Seems to depend on the area, where I lived a few years ago I'd have agreed, Fife Police however were extremely efficient and hardworking (really, I was surprised at first and then impressed). Where I am now, I don't know yet but first impressions have been good.
Best not to tar everyone with a big brush, can often leave one feeling rather foolish when you meet the exception later
