definitely the latter boyd......
just as an aside......we (swmbo and hwo) decided, last year, to stop shopping at tescos, got a letter from them last month, inviting us to tell them why we didn't shop there anymore.....
oh the fun we had composing our reply....our complaints were many and varied, won't bore you with them....but the first one was..
You stopped offering free breadmaking yeast (yup, they did offer it free for many years, now they don't, tight fisted bu55ers)
last one on the list.....I just HATE sitting behind a tesco lorry at 40mph for mile after mile after mile, humungous line of traffic, might be ok dahn sarf where they have new fangled dual carriagways....but in rural England we don't, so tescos get all that bad publicity when all the motorists see is a tesco lorry holding them up for ages!
I feel this may be moved to the rant section....